FAQs

What's with the Etsy banner?

At this time we use Etsy simply because they take care of the VAT and sales tax for us. Otherwise this would be a major headache on our part. We do this all in order to stay compliant with our taxes and to not be hit with major fees, if not done right.

 

What payment methods are accepted?

As seen within our footer:

 Payment Methods: AMEX, Apple Pay, Discover, Facebook Pay, Google Pay, Mastercard, PayPal, ShopPay, Venmo, and Visa card.

 

How long do the apparel orders generally take?

As of May 22, 2022 the average production time for our apparel print partner generally takes from 2 to 5 business days, after produced it can take from 3 to 7 days to be shipped to your home.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for any delays due to customs. If there is an issue, please contact me at chronos@crazedinvestor.com or through our Contact Us page.

 

Can I cancel my order?

Please request a cancellation within: 1 hour of purchase. Otherwise, we may not be capable of cancelling the order once our production partner starts processing and printing the designs. 

 

Are there products that cannot be returned or exchanged?

Yes, there are products that cannot be returned or exchanged and are as followed:

  • Custom or personalized orders
  • Products that appear worn (in regard to our apparel)
  • Digital downloads
  • Items on sale
  • Gift Cards
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For more information check our Refund Policy page.

If there were any defects upon receiving your products, please let us know here: chronos@crazedinvestor.com or through our Contact Us page.